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Free US shipping on orders $75+ | Free returns & exchanges Free US shipping on orders $75+ | Free returns & exchanges

Policies

Shipping & Delivery

All of our jewelry items are hand made to order. Please allow up to 2 weeks for us to make and ship your order. Large orders may require additional time to fulfill.

Domestic Shipping

We ship packages via USPS First Class (3-5 days), USPS Priority Mail (2-4 days) with delivery confirmation. We also offer USPS Express Mail (1-2 days) for expedited delivery. Please note that even in the case of expedited shipping, we will still require up to 2 weeks to make your jewelry.

International Shipping

We ship internationally to Canada only. We ship packages via USPS First Class International (1-3 weeks with limited tracking). We also offer USPS Priority International (6-10 business days with tracking number). Any duty, taxes or additional fees are not our responsibility. Please be prepared to pay for custom and/or duties fees charged by the receiving country. We do not mark packages as gifts on customs forms. Inquire with your postal service to determine the amount.

Payment

We accept Visa, Mastercard, American Express and Discover payments.

Tax

Applicable sales tax will be added to all orders shipping to Maine addresses upon checkout.

Returns & Exchanges

If you are not happy with your purchase please submit a return request through our Return Portal within 5 days of receiving your order. Please note that shipping costs are not refunded when returning an item, and we do not cover the shipping costs when an item is being returned to us.

If you receive a damaged or incorrect item from us please submit a return request through our Return Portal within 3 business days. We will gladly take care of all costs associated with replacing your damaged item.

Repairs

Please contact us at customerservice@becomingjewelry.com for repair estimates.

Care for Your Jewelry

Please protect your jewelry from scratches and chemicals, including makeup, hairspray and perfumes, and do not wear your jewelry in water.

All sterling silver naturally tarnishes over time. We recommend storing your piece in an air-tight container, such as a small ziploc bag, to help prevent tarnishing. To clean your sterling piece, use the polish pad included with your order.

Wholesale

For wholesale inquiries please, visit our Wholesale page or email us at wholesale@becomingjewelry.com.

Privacy

We value your business and respect your privacy.

All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your previous consent.

If you place an order with us, we request certain personal information. You must provide contact information (such as name, email and delivery address) and financial information (such as credit card number, expiration date and the 3 digit security code). We use this information for billing purposes and to complete your order. If we have trouble processing an order, we will use your contact information. Your telephone number is required for shipping purposes in case you need to be contacted regarding the delivery.

We use third-party web beacons (such as Google Analytics) to help analyze where visitors go and what they do while visiting our website. We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make significant changes to this policy, we will notify you here and by a notice on the website in general.